Syncall - a voice AI robot for call centers. Accepts and makes calls in Russian, Uzbek, and English, and integrates with any telephony and CRM system. Real-time call analytics, unlimited scaling. is available in the cloud or On-Premise.
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Syncall AI is a call center automation platform consisting of two independent products. Voice Agents are voice AI agents that receive incoming and outgoing calls 24/7 in Russian, Uzbek, and English, understand mixed speech and interruptions, answer in 0 seconds, and cover 80% of standard questions. Analytics - speech analytics that deciphers and evaluates 100% of calls, verifies operators according to scripts, and transforms conversations into management reports. Cloud or On-Premise.
The classic call center does not scale: high FOT costs, operator turnover up to 40%, lost calls, and leads during peak hours. The manager manually controls only 3–5% of calls—operator errors, script violations, and the causes of customer loss remain invisible.
Two independent products: Voice Agents - voice AI agents that receive and make calls 24/7 in Russian and Uzbek, answer instantly, and resolve 80% of standard questions. Analytics - speech analytics that evaluates 100% of calls based on scripts and turns them into reports. Cloud or On-Premise.
SaaS with per-minute billing: clients pay for actual Voice Agents minutes and the volume of calls analyzed in Analytics. For banks and the public sector — an On-Premise license deployed within the client's infrastructure. Plus a setup fee for integration, configuration, and agent training.
Banks, fintech, insurance, telecom, public sector, and service companies with call centers in Uzbekistan. Plans include adding Kazakh, Kyrgyz, Tajik, and Azerbaijani languages and entering the markets of Central Asia and the Caucasus, where local languages are poorly covered by global solutions.
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